Five years active USMC. Two combat deployments to Iraq (2007, 2008). Honorably discharged 2010. 90% VA disability rating. Marine spouse also served. Mobile computer & phone repair across Jacksonville, Camp Lejeune, Cherry Point, and the Carteret coast.
Most "veteran-owned" badges are stickers on a website. Mine isn't.
My name's Justin Pinto. I joined the Marine Corps right out of high school. Two combat tours in Iraq — 2007 and 2008 — back when the surge was on and you got home from one and started prepping for the next. Honorably discharged in 2010, came back to Eastern North Carolina, and went to work building a future that didn't depend on a government check.
I earned a Master's in Information Technology with a concentration in Information Assurance and Security. Spent years in IT roles — fixing what was broken, learning what wasn't taught in school, and seeing exactly how the chain stores treat their customers. Long story short: I knew there was a better way.
So I built My I.T. Guy LLC. No storefront. No commissioned upsell crew. No call center reading scripts. Just one tech who shows up when he says he will, explains what's wrong in plain English, and fixes it right the first time. The same standard I held in uniform.
My wife Elizabeth is also a Marine Corps veteran. We're raising our family right here in Jacksonville. When you call My I.T. Guy, you're calling a Marine family. That accountability runs all the way through.
Because I've lived the same problems you're calling me about.
Backups before the move. Voltage checks for OCONUS. New machine setup on the receiving end. I've moved with the Corps — I know the timeline doesn't care about your data.
Wi-Fi mesh that works in older base housing. Video call quality that doesn't drop during the one nightly call. Secure file sharing with a deployed spouse. Real problems with real fixes.
Home office setup, secure VPN, backup strategy, printer networking. Working from home through a deployment is hard enough — your tech shouldn't be the thing fighting you.
Photos from the deployment. Kids' baby pictures on an old phone. Important documents lost on a dead laptop. I've recovered all of these. Backups before the next disaster.
Get your DD-214, VA award letter, and important docs scanned, organized, encrypted, and backed up to a secure location. Cheap insurance against a flood, fire, or hard drive failure.
About to PCS and don't want to ship the old laptop? Secure data wipe + factory reset so you can sell or hand it down with confidence nobody's pulling files later.
From Marines, military spouses, and veterans across Eastern NC.
Yes. Five years active duty United States Marine Corps, two combat deployments to Iraq (2007, 2008), honorably discharged in 2010. 90% VA disability rated. My wife is also a Marine Corps veteran. My I.T. Guy LLC is 100% veteran-owned and operated out of Jacksonville, NC.
I keep my rates fair across the board rather than running a separate discount, but I always work with military families on payment if money is tight. PCS month, deployment-end month, or just a rough season — call me and we'll figure it out. Marine to Marine.
I service personal devices in base housing when access permits — please confirm with your housing office or sponsor that a vendor visit is allowed. For tighter access, you can meet me off-base or drop off in Jacksonville. Government-furnished equipment must go through your unit IT, not a civilian repair service.
Yes. I prep Marines and military spouses before a PCS — backing up data, factory-resetting old machines, voltage-checking electronics for OCONUS power, and migrating to a new laptop at the receiving end. I've moved with the Corps myself. I know how chaotic the timeline gets.
Yes. Remote work setups, secure file sharing with deployed spouses, Wi-Fi mesh for older base housing, video call quality fixes for FaceTime to deployment locations, secure backup of important documents. My wife is also a Marine veteran — these aren't theoretical problems to me.
You get an owner who's accountable, who shows up when he says he will, who fixes it right the first time, and who doesn't disappear when the job gets hard. That's how I was trained and that's how I run the business. No call centers, no script readers, no upsell pressure.
Yes. Camp Lejeune, MCAS Cherry Point, Havelock, Newport, Morehead City, Swansboro, Hubert, Emerald Isle, Cape Carteret, Cedar Point, Sneads Ferry, the Topsail corridor (Surf City, Topsail Beach, North Topsail Beach), Hampstead, Maysville, Richlands, and across Onslow and Carteret counties.